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Privacy Policy

Our Privacy Policy gives you detailed information on what we collect, how we use it and how we keep it secure.

We will generally collect your information whenever you decide to interact with us. This could include when you do some of the following:

  • Register on our site or create an account
  • Place an order
  • Sign up for our newsletters

What information do we collect and how?

We only collect the information that’s necessary to process and dispatch your order or enquiry received via our website.

Information we obtain directly from you

When you sign up to our newsletter, create an account with us or place an order online, we need to collect following information to process orders:

  • First and last name
  • Job Title
  • Email Address
  • Delivery Address
  • Invoice/ Billing Address
  • Contact Phone number
  • Demographic information such as postcode and delivery preferences

(We do not store any payment card details on our website. All payments are directly processed by the merchant bank.)

How do we protect your information?

As an ethical Business, we will never share, sell, rent or trade your personally identifiable information to any third parties without your prior consent.
Your personal information is contained behind secured networks and is only accessible by a limited number of the team who have special access rights to such systems.

It is sometimes necessary for us to allow external parties access to your data in order to perform services on our behalf. We make sure anyone who provides a service for The Packaging Bubble enters into an agreement with us and meets our standards for data security. They will not use your data for anything other than the clearly defined purpose relating to the service that they are providing.

We may share your details with

Service providers who work on behalf of The Packaging Bubble for the performance of any contract we enter into with them or you, for example payment processing, courier and mail delivery providers, marketing agencies, website hosting or email delivery service
Third party advertisers (such as social media sites or Google) to help us identify customers similar to our audience or to serve relevant adverts to you on third party websites.

Despite all our precautions, no data transmission over the internet is 100% secure. So, we cannot guarantee the security of any information which you disclose to us and so wish to draw your attention to the fact that you do so at your own risk.

Your rights

You have the right to:

  • Opt out of e-mail marketing by clicking the unsubscribe link at the bottom of any The Packaging Bubble Communication
  • Receive disclosure of any of your personal data that we store and process
  • Be informed of what lawful basis we are relying on for the processing of your personal data
  • Update/amend inaccuracies or changes to your data
  • Request for processing of your personal data to be restricted
  • Be forgotten (have your personal data deleted); however we would recommend that we supress you from future communications, rather than delete your data from our database

You can also stop the processing of your data for digital marketing purposes. This is done via the ‘My Account’ section of the website.

If you wish to review, verify, correct or request the erasure of your personal data, object to the processing of your personal data, withdraw the consent to the processing of your personal data or request that we transfer a copy of your personal data to a 3rd party, please contact us directly. We will respond to the request as soon as we can. Generally this will be within one calendar month from when we receive your request but on occasions it may take longer to deal with your request and in such circumstances we will let you know.

Changes to our policy

If we decide to change our privacy policy, we will post amendments on this page. We may also inform you of any changes where we hold an appropriate email address for you.

Questions regarding our policy?

Please contact us on the following for any questions or queries relating to our privacy policy:

The Packaging Bubble
Unit 5, Apex Business Park,
Walsall Road,
Norton Canes,
Cannock
WS11 9PU

By Phone: 01543 459749
By Email: sales@thepackagingbubble.co.uk